Privacy
What we do with your information.
Short version: this site collects almost nothing, we never sell anything to anybody, and you can ask us to see or delete what we hold.
Last updated 29 September 2026
The short version
- This site sets no tracking cookies, runs no analytics or advertising pixels, and builds no profile of you.
- If you send us a message or book a call, we keep what you tell us so we can reply and, if we work together, do the work.
- We never sell or rent personal information, and we don't use it for advertising.
- A small number of service providers help us run the studio. They're listed below.
What we collect
When you browse this site
Nothing that identifies you, beyond the standard technical data every website receives: your IP address, browser type and the pages requested. Our host, Cloudflare, uses this to deliver the site and protect it from abuse. We don't use it to track you.
When you use the contact form
Your name, email address, organisation (if you give it), what you're interested in and your message. The form is delivered to our studio inbox through Cloudflare Email Service. To stop spam, the form briefly checks how many messages come from the same connection; that check isn't stored with your message.
When you email, call or book a call
What you send us, and the details you enter in Calendly when you book (name, email and anything you choose to add). Calls happen on Zoom.
When you become a client
Your contact details (name, email, organisation), the proposals and agreements we exchange, the files you send us and the files we make for you, and billing records. If you pay by card, the payment is handled by Stripe; we never see or store your full card number.
When you play a video
Films on the work page are embedded from YouTube (in its privacy-enhanced mode) and Vimeo. Nothing loads from either until you press play. Once you do, that provider's own privacy policy applies to the player.
How we use it
- To answer your enquiry and hold the call you asked for.
- To provide the work you hired us for — making the work, hosting your site, billing, and support.
- To keep this site and our systems secure and working.
- To meet legal, tax and accounting obligations.
We don't send marketing email unless you ask for it, and we don't use your information to train AI models.
Who helps us
We share personal information only with the providers we need to run the studio, and only for that purpose:
| Provider | What for |
|---|---|
| Cloudflare | Hosting this site and client sites, security, delivering form messages, and storing client files |
| Google Workspace | Our email |
| Calendly and Zoom | Booking and holding calls |
| Stripe | Payments and invoices |
| YouTube and Vimeo | Playing embedded films, only when you press play |
We may also disclose information if the law requires it, or to protect our rights or someone's safety. If the business is ever sold or merged, your information would pass to the new owner under this same policy, and we'd tell you first.
How long we keep it
- Enquiries that don't lead to work: up to two years, then deleted.
- Client records: for as long as we work together, and afterwards for as long as tax and accounting law requires (generally seven years for financial records).
- Your files after we finish: we keep a copy of the files we made for you for 12 months after our work together ends, so you can ask for anything again, then delete them.
- Server logs: kept by Cloudflare for a short period under its own retention policy.
Your rights
Wherever you live, you can ask us to:
- tell you what personal information we hold about you, and give you a copy;
- correct anything that's wrong;
- delete it, unless we have to keep it by law;
- stop using it for a particular purpose.
Write to hi@digitalsamadhi.com. We'll reply within 30 days, and we won't charge you or treat you differently for asking. Because we don't sell or share personal information for advertising, there's nothing to opt out of — but we honour Global Privacy Control and Do Not Track signals all the same.
Security
Everything is served over HTTPS. Access to client information is limited to the three of us, and our providers protect what they hold with their own security programmes. No system is perfectly secure; if something ever went wrong that affected your information, we'd tell you promptly.
Children
This site and our services are for organisations and adults. We don't knowingly collect information from anyone under 16. If you think a child has sent us their details, tell us and we'll delete them.
Visitors outside the US
We're based in the United States, and so are most of our providers, so information you send us is processed in the US. If you're in the UK or the European Economic Area, we rely on these legal bases: taking steps you asked for and performing our contract with you; our legitimate interest in answering enquiries and keeping our systems secure; and meeting legal obligations. You also have the right to complain to your local data protection authority.
Changes
If we change this policy we'll update the date at the top. If a change matters for clients, we'll email you before it takes effect.
Contact
Digital Samadhi, LLC · Alexandria, Virginia, United States
hi@digitalsamadhi.com · +1 828 337 6015
